Terms of Use, cancellation & Privacy Policies
| Midnight Serenity LLC

Effective Date: September 01, 2023

website TERMS OF USE

Last Updated: January 31, 2025

Welcome to Midnight Serenity LLC (“Midnight Serenity”) website. These Terms of Use (“Terms”) govern your access to and use of our website and services. Please read these Terms carefully before accessing or using our services.

  1. Acceptance of Terms

By accessing or using our website (the “Site”), you (and the entity and company you represent) acknowledge that you have read, understood, and agree to comply and be bound by the terms of use (“Terms”) and conditions contained herein. IF YOU DO NOT AGREE, DO NOT USE OR ACCESS THE SITE AND/OR SERVICE.

  1. Services Provided

Midnight Serenity LLC offers holistic practices, including energy healing and mediumship sessions. These services are intended to enhance overall well-being and promote balance at an energetic and spiritual levels only.  

  1. Medical Disclaimer
  • Midnight Serenity does not diagnose medical conditions, nor do we claim to provide medical advice, treatments, or cures including but not limited to physical, emotional, or mental problems.
  • While many individuals experience positive results from energy healing, it is not a substitute for professional medical care. If you have a medical condition or require medical attention, please consult a qualified healthcare provider.
  • My energy healing sessions are designed to work in harmony with conventional medicine and therapies. I encourage open communication between our clients and their medical professionals.
  • Any alteration or cessation of medical treatments, regardless of their nature, should only be undertaken following consultation with a qualified medical professional. I will never ask a client to interrupt any kind of medical treatments and decline any responsibility if a client decides to do so without the consent of a qualified healthcare provider.
  • Any alteration or cessation of medical treatments, regardless of their nature, should only be undertaken following consultation with a qualified medical professional. I will never ask a client to interrupt any kind medical treatments and decline any responsibility if a client decides to do so without the consent of a qualified healthcare provider.

4. Emotional, Physical, and Energetic Responses Disclaimer

Engaging in guided meditations, energy work, and introspective discussions may bring up emotional or energetic shifts. While these experiences can be part of personal growth and self-awareness, participants assume full responsibility for their emotional and physical well-being throughout the event.

Midnight Serenity does not provide medical, psychological, or therapeutic services, and any personal insights, shifts in perspective, or decisions made as a result of participation are solely the participant’s responsibility.

Some individuals may experience temporary physical, emotional, or energetic responses, including but not limited to:

  • Fatigue or heightened sensitivity
  • Mood fluctuations
  • Emotional release or shifts in perception
  • Physical sensations as energy moves

These are normal processes as the body and mind integrate inner work. Midnight Serenity makes no guarantees regarding individual experiences and is not liable for any discomfort, reaction, or personal interpretation arising from the participation in these practices.

5. Limitation of Liability

  • I decline all responsibility for any consequences arising from the use of my energy healing and mediumship sessions outside the intended framework of my practice. This includes, but is not limited to, any interpretations, actions, or decisions made by clients based on information or insights provided during these sessions. By engaging in my services, clients acknowledge that energy healing and mediumship are supportive in nature and are not a substitute for professional medical, legal, or financial advice. I am not liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of our services.
  • By booking a session, clients expressly agree to release, waive, and hold harmless Midnight Serenity, its owners, employees, contractors, and affiliates from any and all claims, liabilities, damages, or losses, whether direct or indirect, that may arise in connection with the services provided.
  • User is responsible for all of its activities in connection with the Site. In no event shall Midnight Serenity, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages including but not limited to loss of profits, revenue, data, or use, arising out of or in connection with your use of our website or services, regardless of the theory of liability, whether in contract, tort (including negligence), or otherwise, even if Midnight Serenity has been advised of the possibility of such damages.

6. Mediumship Disclaimer

  • Mediumship is not intended as a substitute for professional advice, including but not limited to medical, legal, financial, or psychological services. 
  • I do not provide any readings on health related matters. I am not a medical or mental health professional, and I do not provide medical or psychological diagnosis, treatment, or advice. Any health-related concerns should be addressed by a qualified healthcare provider.
  • The insights provided during a session are based on the information available at the time of the session and are only valid at the time of the guidance.
  • Mediumship is only intended for the client present during the session. I do not provide readings for or about third parties who are not present and have not given their explicit consent.
  • The client acknowledges that they are solely responsible for their life choices, decisions, and actions. Any guidance provided during the reading is not binding, and the client retains full agency and responsibility for their life.
  • Mediumship is only available to individuals who are 18 years of age or older.
  • There are no guarantees or warranties regarding the accuracy or outcomes of a mediumship reading. It is a subjective experience that should be viewed as a tool for self-reflection and exploration.
  • I adhere to ethical guidelines and will not provide readings on subjects that are inappropriate, illegal or unethical.
  • Clients may not record or reproduce the session.

7. Email Communications

By booking a session with Midnight Serenity, you acknowledge and agree that:

  1. You may receive follow-up emails related to your session, which may include additional guidance, recommended practices, or relevant resources to support your healing journey.
  2. After your session, you may receive an email inviting you to submit a review about your experience. These reviews help others understand the benefits of energy healing and support the growth of our services. Leaving a review is entirely optional, and you may choose not to respond.
  3. You will be automatically enrolled in our monthly newsletter, which includes insights, updates, and special offers related to energy healing, spiritual growth, and wellness. You may unsubscribe from the newsletter at any time by clicking the “unsubscribe” link in any email or by contacting us directly at midnightserenity.pro@gmail.com.
  4. Privacy & Data Protection: We respect your privacy, and your email address will never be shared, sold, or used for any purpose other than communication from Midnight Serenity.

8. Use of the site

When using my website, you agree to conduct yourself in a lawful and respectful manner. You are prohibited from using the Site in any way that could damage, disable, overburden, or impair the Site, or interfere with any other party’s use of the Site. You may not use our services to engage in any illegal activities, harass other users, or violate any applicable laws or regulations.

9. Intellectual Property

The content and materials available on the Site, including but not limited to text, graphics, logos, icons, buttons, images, audio clips, video clips, and data compilations, are the property of Midnight Serenity LLC or its licensors and are protected by United States and international copyright laws. Use of Content for any purpose not expressly permitted in this Agreement is prohibited. Users agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publish, adapt, edit or create derivative works from such materials or content. This Agreement does not convey any rights of ownership in or related to the Service, or any intellectual property rights.

10. Links to Third-Party Websites

The Site contains links to third-party websites or resources. These links are provided for your convenience only. I have no control over the content or availability of these websites and are not responsible for any damages or losses resulting from your use of or reliance on any third-party website.

11. Minimum age

Our website and services are not intended for use by individuals under the age of eighteen. By accessing or using our services, you represent and warrant that you are at least eighteen years old. If you are under the age of thirteen, please do not access or use our services. We do not knowingly collect personal information from individuals under the age of thirteen without parental consent.

12. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose information about you when you use our website and services.

13. Termination

Midnight Serenity reserves the right to terminate User’s access to the Service, either in whole or in part, at any time and for any reason, with or without prior notice to the User, including but not limited to: – Violation of Terms, Illegal Activities, Abusive Behavior, Security Threats, Fraudulent Activity, Disruption of Service, Violation of Law, Repeated Abuse, Inactive Accounts and Change in Business Operations. In cases where Midnight Serenity deems there may be an immediate threat to its operations or security, access may be terminated without prior notice. Upon receiving termination notice from Midnight Serenity, User agrees to cease all attempts to access the Service.

14. Changes to Terms

Midnight Serenity reserves the right to modify these terms at any time. Changes will be posted on this page of our website. Your continued use of our website and/or services after any changes indicates your acceptance of the updated terms of use.

15. Governing Law

These terms and conditions are governed by the laws of the State of Texas. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts of Texas.

16. Company Legal Information

Company Name: Midnight Serenity LLC

Jurisdiction: Texas

Business Address: 133 Lily Turf Cv Georgetown TX 78626 United States

Website: https://midnight-serenity.com

17. Contact Information

If you have any questions or concerns about these terms, please contact me at midnightserenity.pro@gmail.com.

By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions. Thank you for choosing Midnight Serenity LLC.

CANCELLATION POLICY

Last Updated: January 15, 2025

Cancellation Policy for Energy Healing & Mediumship Sessions

  1. Cancellation and Refund Policy
  • Cancellations made more than 24 hours before the scheduled session are eligible for a full refund.
  • No shows or cancellations made less than 24 hours before the session are not eligible for a refund, unless in the case of an emergency and at the discretion of Midnight Serenity.
  1. Rescheduling
  • Clients can reschedule their appointment up to 24 hours before the scheduled session without any charges.
  • Rescheduling requests made less than 24 hours before the session may be subject to a rescheduling fee of 25% of the session cost.

Cancellation Policy for Programs

  1. Cancellation and Refund Policy
  • Cancellations made more than 3 days before the scheduled session are eligible for a full refund.
  • No shows or cancellations made less than 3 days before the session are not eligible for a refund, unless in the case of an emergency and at the discretion of Midnight Serenity.
  1. Rescheduling
  • Clients can reschedule their appointment up to 24 hours before the scheduled session without any charges.
  • Rescheduling requests made less than 24 hours before the session may be subject to a rescheduling fee of 25% of the session cost.

Cancellation Policy for Workshops & Events

  1. Cancellation and Refund Policy
  • Cancellations made more than 5 days before the scheduled session are eligible for a full refund (5-10 days to appear on a statement).
  • No-shows or Cancellations made less than 5 days before the session are not eligible for a refund.
  1. Rescheduling
  • As workshops are one-time events, rescheduling is not available.
  1. How to Cancel or Reschedule
  • To cancel or reschedule your session, please use the link provided in your appointment confirmation email from Calendly.
  • Alternatively, you can contact us directly at midnightserenity.pro@gmail.com
  1. Emergency Cancellations
  • In case of emergencies, please contact us directly as soon as possible at midnightserenity.pro@gmail.com. We understand that unforeseen circumstances can arise, and we will do our best to accommodate you.
  1. Policy Changes
  • Midnight Serenity reserves the right to modify this cancellation policy at any time. Any changes will be updated on our website. Your continued use of our website and/or services after any changes indicates your acceptance of the updated Cancellation and refund policy.
  1. Contact Information

If you have any questions or concerns about our cancellation policy, please contact us at: midnightserenity.pro@gmail.com

This policy helps to ensure that all clients have access to timely appointments and that our practitioners can manage their schedules effectively. By booking a session with Midnight Serenity LLC, you agree to adhere to this cancellation policy. Thank you for your understanding and cooperation.

PRIVACY POLICY

Last Updated: November 5, 2024

Midnight Serenity is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the terms of this Privacy Policy.

  1. Information We Collect
  • Calendly: We use Calendly for sessions booking. Calendly collects the First and last name of the client to identify the booking and the client’s email address for communication and confirmation of the appointment for the booked session.
  • Google Forms: During the appointment booking process, we use Google Forms to collect information necessary to best serve our clients for our services. Google collects certain types of data including:
  • Information You Provide:
    • Any information you enter into the form fields, such as your name, email address, and session preferences.
  • Automatically Collected Information:
    • IP Address: Your IP address when you access and submit the form.
    • Browser and Device Information: Details about the browser and device you use, including your operating system and browser version.
    • Cookies and Similar Technologies: Data collected through cookies and similar technologies that Google uses to track and store information when you access the form.
  • Form Metadata:
    • Timestamp: The date and time when you accessed and submitted the form.
    • Referrer URL: The URL of the page that directed you to the form, if applicable.

This information is collected and processed by Google in accordance with their Privacy Policy.

  • Stripe: We use Stripe for accepting payments. Stripe may collect information necessary to process payments, such as your credit card number, billing address, and other related information. We do not have access to credit card numbers used to process payment through Stripe.
  1. How We Use Your Information
  • Service Provision: We use the information collected through Calendly and Google Forms to provide and manage our services, including scheduling sessions.
  • Communication: We use your email address to communicate with you about your session appointments, any updates or changes and to communicate promotional, marketing or upcoming releases. Users can unsubscribe at any time. 
  1. Data Sharing and Disclosure
  • No Sharing with Third Parties: We do not share, sell, rent, or trade your personal information with any third parties for their marketing purposes.
  • Service Providers: We use third-party service providers (Calendly, Google Forms, Stripe) to facilitate our services. These providers are obligated to protect your information and use it solely for the purpose of providing services to Midnight Serenity LLC.
  1. Data Security
  • Protection Measures: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. 
  • Personal information: personal information processed through Calendly is protected by Calendly’s security measures.
  • Payment Information: Payment information processed through Stripe is protected by Stripe’s security measures. 
  • Personal information: personal information processed through Google Forms is protected by Google’s security measures.
  1. Your Rights
  • Access and Correction: You have the right to access and correct your personal information. If you need to update or correct your information, please contact us at midnightserenity.pro@gmail.com.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by contacting us directly or using the unsubscribe button at the bottom of marketing emails. 
  1. Data Retention
  • Retention Period: We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.
  • Deletion Requests: You can request the deletion of your personal information by contacting us. We will delete your information unless we are required to retain it for legal or business purposes.
  1. Changes to This Privacy Policy
  • Updates: We may update this Privacy Policy from time to time. Any changes to this privacy policy will be reflected on our website. Your continued use of our website and/or services after any changes indicates your acceptance of the updated Privacy Policy.
  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: midnightserenity.pro@gmail.com.

Thank you for trusting Midnight Serenity LLC with your personal information. We are committed to ensuring your privacy and security.